Best Western Sevierville/Kodak Inn

I love everything about this hotel! It is clean, comfortable, the best pool around, open 24/7 (the kids favorite part!) nice little gym, great breakfast, and the staff is literally the best! I have stayed at hotels all over the country, and let me tell you, the customer service at THIS particular Kodak, TN location is right up there with the Chic-Fil-A gods! We met Kevin, one of the managers, a few years ago when travelling through and our little one was beyond tired. It was cold, we were all exhausted and every hotel in the last 50+ miles had no vacancy. (3am on Thanksgiving weekend) And we had a ridiculous small budget. Kevin had a room available the next day and allowed us an early check-in, but waived the fee as a courtesy. That meant so much to us, we have now stayed at this location over 10 times, and will always choose here when coming through because this place is ran by people that know a thing or two about hospitality and how to manage a nice hotel for a pleasant experience!

The facility was very clean from the main entrance through the back entrance. The breakfast was good and had some options. The staff was extremely nice during all shifts. (Night and day)

This is our second time staying here! Very nice property and clean! Very comfortable!

The staff was super friendly. Lobby looks great.

Room was clean and check in was excellent. The room was ready for us when we arrived. We travel with a small pet and the location was great. Staff was excellent. We used the vending machine and we thought we lost our money, so the staff at the front desk came to our rescue and was able to get our pop out of the machine. The gentleman on duty was smiling and appeared to be happy to be there! I was thrilled to have a breakfast before we hit the road.